PRIVACY &
SECURITY
TRUST
Rowing Shoes UK has created this privacy policy to inform you of the information gathering and sharing practices for this website. Rowing Shoes UK, which operates the website wants to validate our commitment to your privacy, by notifying you of :-
- What personally identifiable information of yours is collected through the website
- The association collecting the information
- How your information is used
- With whom your information may be shared with
- What choices are available to you regarding collection, use and distribution of your information
- Where your information is stored
- The kind of security procedures that are in place to protect against the loss, misuse or alteration of your information provided to Unicorn Shoe Exports
- How you can correct any inaccuracies in your information.
If you have questions or concerns regarding this statement, you should contact Customer Services by email at uksales@nelorowing.com
Visiting www.rowingshoesuk.co.uk
Every time you visit the www.rowingshoes.co.uk, your IP address, browser specification, operating system specifications reference site domain name are logged. This data is used strictly for auditing, research and analysis in order to maintain, protect and improve our services; ensuring the technical functioning of our network; and developing new services. Except as provided in this privacy policy, we will not share this data with anyone in any way.
Cookies
“Cookies” are files stored on your computer’s hard drive by your browser. Cookies may store user preferences and other information. They do not include any data that will identify you personally. They are, however, required to use many features of the Rowing Shoes UK website. Most browsers accept cookies automatically. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features will not function properly without cookies.
Information you Provide
When you sign up for an www.rowingshoes.co.uk service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). We may also ask some optional questions in order to help us better serve you. Except as provided in this privacy policy your account information is never shared with anyone in any way without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.) You can manage and correct your account information by logging into the account area of the individual service.
Sometimes, we may contact you about sales and special offers, new products, contests/sweepstakes, and new site features if you agreed to be included in our email lists when you completed a purchase transaction with us, or just signed up for our offered e-mail lists. To customize the information you want to receive from us, simply sign on and select the specific information you wish to receive or not receive.
You can also either send an email at uksales@nelorowing.com to inform us that you want to unsubscribe from any email list, or click the unsubscribe link at the bottom of the email campaign.
Web Store Ordering
When you order from the www.rowingshoesuk.co.uk web store, we need your name, email address, billing and shipping address, phone number and credit card number with expiration date and security code. We use this data for processing your order which includes shipping it and sending you order and shipment confirmations via e-mail.
Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.) Sometimes, we may use the purchases you make to customize our product recommendations. We also track customer site usage and traffic patterns. Usage and traffic data is used only to improve our site’s design and provide our customers with an excellent shopping experience.
Customer Service
You may also email us at uksales@nelorowing.com. Any correspondence from you to us is stored within our system so that we can properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department and will NOT be shared with anyone without your consent.
Contests and Sweepstakes
Whenever we run a contest or sweepstakes promotion, it will be posted with the rules as well as details on how your submitted entry information will be used.
Rowing Shoes UK third-party relationships
We have several relationships with third-parties vendors to better serve our customers.
Affiliates: An affiliate program allows other websites to earn money by linking customers to the www.rowingshoesuk.co.uk web store from their website(s). These affiliates can only access data from us about the number of transactions and their earnings. They cannot access our customers’ personal data. If you choose to apply to any of our affiliate programs, we use your submitted information strictly for conducting business with you. To administer the affiliate programs, these third parties may have access to certain parts of your information but is are restricted to only use such information in connection with its administration of the affiliate programs you’ve chosen to apply for.
Order Fulfillment: Certain vendors of ours may provide customer order fulfillment and shipping services on our behalf. These vendors have access only to information needed to accurately fulfill and ship orders, which are processed through such vendors. These vendors have agreed to not use any personally identifiable information of customers for any other purpose.
Payment Providers: Payments made to www.rowingshoesuk.co.uk happen via one of our third party payment providers. Currently these providers are Paypal (for Visa and MasterCard payments made via the PayPal system). The personal information (including card numbers or account details) which you provide to any of these payment providers is never stored on or transmitted through www.rowingshoesuk.co.uk systems. As such, this information is subject to the privacy and data retention policies of the payment providers being used. We will share with our payment providers only the minimum amount of information required to collect your payments.
Marketing and Promotions: Sometimes, we may appoint certain third-parties to assist in marketing and promotional offers to those customers who have agreed to receive such offers. These third-parties will only have access to necessary information and are required to not use any of your submitted information for any other purpose.
Security Policy
Ordering online through the www.rowingshoesuk.co.uk Shoe Exports web store is safe and secure. When you place an order with us your details are submitted through our secure server and are encrypted and protected via industry standard technology. Under no circumstances will any sensitive information be divulged to a third party.
For additional security your credit card data is NOT stored on our server, but processed securely by PayPal, our payment processor.
Storage of Information
All information is stored securely on our servers in the United States.
Changes to Privacy Policy
We may, at our discretion, update or revise this Policy at any time. Any changes will take effect immediately once they are posted on www.rowingshoesuk.co.uk. If we make any changes in our privacy practices we will email Opt-In users, notifying them of the changes in our privacy practices. It is your responsibility to check the privacy policy for any modifications or updates. Your continued use of the www.rowingshoesuk.co.uk web site after any changes have been posted on our Web site indicates your acceptance of those changes.
Questions about our Policies
If you have any questions regarding your privacy or any of our policies, please contact Customer Services by email at uksales@nelorowing.com.
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